Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

• Account Information: Name, email address, and profile picture
• Payment Information: Processed securely through Polar.sh
• Content Data: Projects, articles, and brain entries you create
• Usage Data: How you interact with our services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

3. Data Storage & Security

Your content and data are stored securely using industry-standard encryption. We use Convex for real-time data storage and ensure your workspace data is isolated and never shared between accounts.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

4. Third-Party Services

We use the following third-party services:

• Clerk: Authentication and user management
• Polar.sh: Payment processing and subscriptions
• Convex: Real-time database and backend
• OpenRouter/OpenAI: AI processing for content generation
• Langfuse: AI observability and debugging
• PostHog: Product analytics
• Sentry: Error tracking and monitoring

Each service has its own privacy policy governing the use of your information.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@contextter.com

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@contextter.com